The Sweeps office is open from 9:00am to 6:00pm M-F, though we often answer phones after hours and on weekends.
Sweepers keep all hours, though we may not be able to accommodate all requests at all times.
For example: a Sweeper living far from home helped a family prepare their Thanksgiving dinner last year and welcomed the opportunity to help (and most likely get some turkey).
Our support team will respond to your tickets as fast as possible, usually within hours, and typically by phone (919-628-0828) or email (firstname.lastname@example.org). Just leave us your contact information!